Loading...
Skip to content
The Trusted Source for Secure Identity Solutions
The Trusted Source for
Secure Identity Solutions
HID Secure Identity Services Portal
HID Global offers industry expertise and a comprehensive suite of services to assist customers and channel partners to create, use and manage secure identities.
Support
Please visit the HID Technical Support to submit a case online or find the Technical Support contact information in your region.
announcement
ANNOUNCEMENTS
Reduced Risk of "BlueBorne" Attacks on HID Products
Users of HID technology have asked how this cyber-attack could potentially affect HID products. The exposure for HID users is minimal. To find out more, please see our blog post.

Jailbreak Reports
The HID Mobile Access Portal provides a functionality to receive notifications of devices suspected to be "jailbroken".

HID Global has recently received reports of such notifications being incorrectly triggered for some Apple iOS users after they have upgraded their devices to iOS 11. We have identified the cause of the issue being tied to the detection method used in the iOS version of the HID Mobile Access application. A correction has been identified and will be included in the next release of the application.

SYSTEM MAINTENANCE
October 22
A maintenance activity is planned for the HID Secure Identity Services Portal on October 22, between 11:00-15:00 UTC. During this time, users may experience issues related to authentication, authorization and password management. This includes logging in to the HID Secure Identity Services Portal and requesting access tokens from the HID Mobile Access Portal SDK.

October 29
A maintenance activity is planned for HID Mobile Access on October 29, between 14:00-16:00 UTC. During this time, the HID Mobile Access Portal and API services will be intermittently unavailable.

WHAT'S NEW
Enhancements and bug fixes.



SGS Société Générale de Surveillance
Validate TRUSTe privacy certification