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The Trusted Source for Secure Identity Solutions
The Trusted Source for
Secure Identity Solutions
HID Secure Identity Services Portal
HID Global offers industry expertise and a comprehensive suite of services to assist customers and channel partners to create, use and manage secure identities.
Please visit the HID Technical Support to submit a case online or find the Technical Support contact information in your region.
HID Mobile Access Legacy Platform End of Life
HID Mobile Access legacy platform, sometimes referred to as the HID Mobile Access Secure Identity Services (SIS) Portal, will be discontinued, effective September 30, 2020. The Mobile Access service is already available via the HID Origo cloud platform, delivering a significantly improved performance and reliability, along with new functionality and enhanced user experience.

Important Dates
March 31, 2020 - End of Sales to HID Mobile Access customers with SIS Portal accounts. After this date, HID will no longer offer new credential sales to customers on the SIS Portal. SIS Portal customers will need to migrate to the HID Origo cloud platform and the Subscription User Licenses business model.

API Integration
If your organization has a validated integration to the HID Mobile Access Portal 1.0 API (leveraging SIS portal and using perpetual mobile IDs), it is mandatory to update the API calls for the integration to support the HID Origo Platform and API 2.x. For API integration assistance, please contact HID Global Partner Services, tpp@hidglobal.com.

For more details, please visit HID Mobile Access Product Support Life Cycle page.

For information about any upcoming system maintenance or status, please see the HID Mobile Access Status Page.

Version 4.8.9 of the HID Mobile Access Portal was released on June 5. This release includes bug fixes and enhancements.

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