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The Trusted Source for Secure Identity Solutions
The Trusted Source for
Secure Identity Solutions
HID Secure Identity Services Portal
HID Global offers industry expertise and a comprehensive suite of services to assist customers and channel partners to create, use and manage secure identities.
Please visit the HID Technical Support to submit a case online or find the Technical Support contact information in your region.
HID Mobile Access® Achieves ISO 27001 Certification
We are proud to announce that HID Mobile Access is ISO 27001 certified! An ISO 27001 Certification demonstrates a commitment to you, our customers, that protecting your data is of the highest priority to us. It is also a proof that our security controls and practices follow internationally recognized security standards.

HID Mobile Access ISO 27001 Certification
Press release

Privacy Policy
In February, we made updates to the HID Secure Identity Services Privacy Policy in line with requirements introduced by the General Data Protection Regulation (GDPR). This policy was updated again on May 24 to make it easier to understand what personal information we may collect, why it is being collected, and your rights with regard to that information. The updated policy will be in effect from May 25.

The updated Secure Identity Services Privacy Policy is available at the link below. While no action is required, we would like to encourage you to review it.
HID Global Secure Identity Services Privacy Policy

For additional information please see our Industry blog: Four Things You Need to Know about GDPR and HID Mobile Access.

Mobile ID Artwork
The functionality to upload custom artwork for Mobile IDs is temporarily disabled, as a technical issue has been identified with this feature.


For information about any upcoming system maintenance, please see the HID Mobile Access Status Page.

Version 4.7.0 of the HID Mobile Access Portal was released on July 01. Detailed Release Notes can be downloaded from the documentation section once logged in.
SGS Société Générale de Surveillance
Validate TRUSTe privacy certification